This policy describes how SLPA – Société Landaise de Profilage Acier, located at ZI Route d’Orthez, 40700 Hagetmau, registered under SIREN number 401 605 605, collects and uses the personal data of visitors, prospective customers, clients and business contacts to the website.
SLPA undertakes to process personal data in accordance with the General Data Protection Regulation (‘GDPR’), the French Data Protection Act and the applicable recommendations of the CNIL.
The data controller is:
SLPA – Société Landaise de Profilage Acier
ZI Route d’Orthez
40700 Hagetmau – France
Email: communication@slpa-acier.fr
Telephone: (+33) 5 58 44 50 52
For any enquiries regarding your personal data or the exercise of your rights, please contact us at the address given above.
Depending on your use of the website and your interactions with SLPA, we may process the following categories of data:
identification and contact details: surname, first name, job title, company, work email address, telephone number, postal address;
information relating to your enquiry: subject and content of your message, needs expressed, documents or information provided;
data relating to the commercial relationship: quotations requested or issued, orders, deliveries, invoices, history of communications and commercial preferences;
data relating to newsletter subscription: email address, date and method of subscription, proof of consent where required, communication choices or preferences, date of unsubscription;
technical and browsing data: IP address, browser type, device used, pages viewed, date and time of visit, data from cookies or other trackers, depending on your choices.
Mandatory fields are marked on the forms. Failure to provide this information may prevent SLPA from responding to your enquiry or providing the relevant service.
SLPA processes your data for the following purposes:
| Purpose | Legal basis |
|---|---|
| Responding to requests submitted via the contact form, by email or by telephone | SLPA’s legitimate interest in responding to enquiries received; pre-contractual measures where the request relates to a quotation or a project |
| Preparing and managing quotations, orders, deliveries, invoices and commercial relationships | Performance of a contract or pre-contractual measures; compliance with legal and accounting obligations |
| Managing communications with prospective customers, customers and business partners | SLPA’s legitimate interest in managing and developing its business relationships |
| Sending newsletters and commercial or technical communications | Consent, where required; legitimate interest in cases permitted under the applicable regulations governing business contacts |
| Managing unsubscribes, objections and records of the choices expressed by individuals | Compliance with a legal obligation and SLPA’s legitimate interest in demonstrating compliance with its practices |
| Measuring website traffic, improving website performance and ensuring website security | Consent for non-essential cookies and similar technologies; legitimate interest for security purposes and strictly necessary cookies and similar technologies |
| Preventing misuse, security incidents and legal disputes | SLPA’s legitimate interest; compliance with its legal obligations |
Subscribing to the newsletter
Subscribing to the newsletter allows you to receive, by email, information about SLPA’s activities, its products, its technical solutions, its news, its participation in trade fairs, its professional content and, where applicable, its commercial offers.
Where required by law, particularly for private individuals, SLPA obtains your prior consent via a checkbox that is not pre-ticked. This consent is freely given, specific, informed and may be withdrawn at any time.
For business contacts, SLPA may send communications relating to their role or professional activity, provided that they are informed and given the opportunity to object simply and free of charge.
Focus on tracking pixels in our emails
Our emails and newsletters may contain a ‘tracking pixel’ (an invisible 1×1-pixel image). When you open the email, this pixel loads and transmits technical information to our email service provider (your IP address, the date and time of opening, and the device used).
Why do we use these pixels?
This data enables us to measure the effectiveness of our campaigns (open rates, click-through rates) and to offer you more relevant content.
Legal basis and consent:
• For marketing emails / personalised newsletters: The use of these pixels is based on your prior consent, obtained when your email address was collected. You may withdraw your consent at any time.
• For technical deliverability: Certain trackers strictly limited to measuring the successful delivery of our emails (deliverability) or to security purposes may be exempt from the requirement for consent, in accordance with the strict criteria of the CNIL.
How can you opt out?
Apart from withdrawing your consent or unsubscribing, you can prevent this technical tracking by configuring your email client to disable the automatic loading of remote images in your emails.
Every newsletter or marketing email includes an unsubscribe link or a simple way to opt out of future mailings.
You may also exercise this right by writing to communication@slpa-acier.fr.
Your unsubscription request will be processed as soon as possible. However, SLPA retains only the information strictly necessary to ensure that you no longer receive unsolicited communications.
SLPA uses analytics tools to compile statistics on newsletter open rates and clicks on links within them. This data is used to assess the interest in the communications sent and to improve their content, relevance and frequency. Where consent is required for these operations, it is obtained separately and may be withdrawn at any time.
SLPA does not sell or rent your email addresses to third parties for commercial marketing purposes.
The data is accessible only to authorised personnel within SLPA, within the limits of their remit: sales teams, management, administrative, accounting, technical and communications teams.
It may also be processed by service providers acting on behalf of SLPA, in particular for:
website hosting and maintenance;
the management of email and newsletter tools;
the hosting or maintenance of customer relationship management tools;
audience measurement, subject to your choices regarding trackers;
backup, security and IT support.
These service providers act solely on the instructions of SLPA and are subject to contractual obligations regarding confidentiality, security and data protection.
List of main service providers: Web host: OVH, Brevo.
SLPA does not pass on your data to partners for them to use for their own marketing purposes, unless you have expressly consented to this or a legal obligation requires it.
Data is processed within the European Union or, where certain service providers are located outside the European Economic Area, in a country covered by an adequacy decision or on the basis of appropriate safeguards provided for by the GDPR, such as the European Commission’s standard contractual clauses.
You can obtain further information on these safeguards by contacting SLPA at the address set out in this policy.
SLPA retains your data only for as long as is necessary for the purposes for which it was collected, subject to applicable legal obligations.
For guidance:
contact enquiries, quotes and leads: up to three years from the last contact or the last active interaction;
newsletter-related data: until you withdraw your consent or object, with regular reassessment of the relevance of the mailings; evidence of consent or objection is retained for as long as necessary to demonstrate compliance with our obligations;
customer and contractual data: for the duration of the business relationship, and thereafter for the applicable statutory limitation periods;
accounting documents and invoices: for the applicable statutory retention period;
data relating to a request to exercise rights: for the time necessary to process the request and to retain evidence of the response provided;
technical and security data: for a limited period proportionate to the objectives of security and the proper functioning of the website.
The website may use cookies and other trackers. Some are strictly necessary for the website to function and to ensure its security. Others, particularly those used to measure audience figures or to provide external content, may require your prior consent.
On your first visit, a banner will allow you to accept, refuse or customise non-essential trackers. Opting out is just as straightforward as accepting.
The cookie policy must specify, for each category of tracker used:
its purpose;
the identity of the publisher or partner concerned;
its retention period;
whether or not your consent is required;
any transfers of data outside the European Union.
SLPA implements appropriate technical and organisational measures to protect personal data against destruction, loss, alteration, unauthorised disclosure or unauthorised access.
These measures are tailored to the nature of the data being processed and the risks associated with such processing.
You have the following rights, subject to the conditions set out in the GDPR:
the right of access to your data;
the right to have inaccurate or incomplete data rectified;
the right to have your data erased;
the right to restrict processing;
the right to object, in particular to direct marketing;
the right to withdraw your consent at any time, without affecting the lawfulness of any processing carried out prior to such withdrawal;
the right to data portability, where applicable;
the right to set out instructions regarding the handling of your data after your death.
To exercise your rights, please contact SLPA at communication@slpa-acier.fr, specifying the purpose of your request. Proof of identity may be requested where necessary to prevent unauthorised access to your data.
You also have the right to lodge a complaint with the CNIL.
This policy may be updated to reflect changes in the law, regulations, technology or the processing activities carried out by SLPA. The current version is the one published on the website.
